Shipping policy
📦 Shipping Policy – The Monsters Square
At The Monsters Square, we are committed to delivering your favorite bubu collectibles and designer toys to fans all over the world! Please take a moment to read our shipping policy so you know exactly what to expect after placing your order.
🌍 Worldwide Shipping
We proudly ship worldwide to nearly every country across the globe. Whether you're in the USA, UK, Australia, Europe, Asia, or anywhere else — we’ve got you covered!
⏱ Delivery Time
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Estimated Delivery Time: 15–21 business days
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This includes order processing, international transit, and customs clearance in your country.
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Some remote or less accessible areas may take slightly longer.
🚚 Order Processing
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Orders are typically processed and dispatched within 2–5 business days after payment is confirmed.
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Once shipped, you will receive a tracking number via email so you can monitor your parcel's journey.
💸 Customs & Duties
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Import taxes, duties, or customs fees (if applicable) are the responsibility of the buyer.
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We always mark parcels as “gifts” or “collectibles” to minimize charges, but customs policies vary by country.
❗ Delays Disclaimer
While most orders arrive on time, shipping times may occasionally be affected by:
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Local holidays or festivals
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Customs processing delays
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Weather or transport disruptions
We appreciate your patience and understanding in such cases.
💬 Need Help?
If you haven't received your order within 25 days, or have any shipping-related concerns, feel free to contact us at:
📧 support@themonsterssquare.com
We’re here to help and will respond within 24 hours.